Terms of Service

Acceptance of Terms

By accessing or using this service, you agree to be bound by these Terms of Service. If you do not agree, please do not use the service.

Description of Service

We provide a software-as-a-service platform. We may modify, suspend, or discontinue any part of the service at any time, with reasonable notice where possible.

User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately of any unauthorized use or security breach.

Acceptable Use

You agree not to:

• Violate any applicable laws or regulations.
• Infringe on the intellectual property or other rights of any party.
• Attempt to gain unauthorized access to our systems or data.
• Interfere with or disrupt the integrity or performance of the service.
• Use the service to send spam, malware, or other harmful content.

Payment and Billing

Paid features are billed in advance for the selected billing period. You are responsible for providing accurate billing information. Refunds are handled on a case-by-case basis in line with our refund policy.

Intellectual Property

The service and its original content, features, and functionality are owned by us and are protected by international copyright, trademark, and other intellectual property laws.

Termination

We may suspend or terminate your access to the service at any time if you violate these terms. You may close your account at any time through your account settings.

Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of or inability to use the service.

Changes to These Terms

We may modify these Terms at any time. We will notify users of any material changes by updating the date at the top of this page and, where appropriate, sending a notice through the service.

Medical disclaimer and paid reports

This service publishes educational information about vitamin B12 and cardiovascular risk. It does not provide medical advice, diagnosis or treatment, and it is not a substitute for a licensed clinician.

Risk scores and reports are generated from the answers you submit. They describe how your profile compares with published risk factors; they do not measure your vitamin levels. Confirm any finding with a blood test and a qualified professional.

Reports are sold as one-time purchases of report credits. Credits do not expire, are not a subscription, and unlock one report each. Because a report is delivered immediately when unlocked, a purchase is final once a report has been unlocked; unused credits remain available for future assessments.

Do not use this service in a medical emergency. If you have neurological symptoms, unexplained anaemia or any acute concern, contact a healthcare provider.

Contact

If you have questions about these Terms, please contact us at the email address provided on our website.